Category: General Article

Managing customer support is probably one of the toughest challenges for any business, regardless of factors like size, domain, and industry. Small and midsize businesses often have to toil harder because of constrained resources. If your company is having a tough time managing customer calls, a live answering service could be a great option. Unfortunately, there are also numerous myths surrounding outsourcing. In this guide, Find out more about some of these misconceptions. 

It’s as Good as Voicemail

Voicemail can only record messages when your team isn’t around to take calls. The truth is most customers don’t care to leave a message. They will immediately move to the next available service or business, and that only means your company will lose revenue opportunities. Live answering services are different – Here, live agents answer calls in real-time, respond to callers, and follow a detailed script. Your extended team of agents can schedule appointments and even escalate calls as required, unlike voicemail. 

Only Big Companies Can Afford These Services

It’s a common myth that only big companies can afford and need live answering services. That’s not entirely true. Companies that have resources will rather scale their team as and when required. Small businesses, on the other hand, lack funds and cannot afford to hire more people. As such, live agents are more valuable to them. Providers now offer services specifically for these companies. 

Live Agents Cannot Represent My Business

Contrary to popular opinion, remote receptionists don’t randomly answer calls for other businesses. … Read More

One of the major issues that come with the running of a startup business is financing. Getting funding to launch your idea and managing cash flow among new businesses can be an overwhelming experience. This means that the moment startups begin to flourish, and the need for capital management arises, there is skilled help needed. That is why virtual CFO services in Lakeland, FL, are possible, helping business owners manage their finances while not needing a full-fledged CFO and their employment. Appealingly for startups, virtual CFOs make it possible to tap seasoned financial advice while avoiding distractions from business development.

What is a Virtual CFO and its relevance to Startups?

A virtual CFO is an offshore CFO who consults young companies occasionally while offering them advisory services in financial planning, budgeting, and any other related issues without a regular physical presence at the company. It should also be noted that compared to the traditional CFO, the virtual CFO can be often more cost-effective and less restrained in terms of the working mode, offering cooperation based on the hourly rate or per the contract. 

To startups, this model assures a touch with the higher financial professional standard while keeping away from the direct financial cost implication of a full-time hire, which can only be good news for organizations that are growing fast but must ensure that their overhead expenses are controlled.

What Role do Virtual CFOs play in Implementing Strategic Financial Management?

Another benefit of hiring a virtual CFO is … Read More

Valuing CPA in Campbell and Santa Cruz, CA involves striking a balance between the firm’s profit margin and the benefits delivered to clients. That is the right strategy to price to make sure that the firm earns enough revenue to be able to cover for the costs of operation and also reinvest. On the same note, fair price policies ensure clients are loyal, and the business has longstanding contracts with the customers. To properly price services, there is the need to consider issues such as practicability of service delivery and establishing current competition levels and client expectations.

How could you comprehend your costs?

Knowing your overheads is critical to setting your prices right in a bid to turn a profit. First of all, you need to determine your fixed and variable costs that are personnel wages, office rent, software, and technology costs. Subtract the time and energy that goes into certain services and make sure your pricing is adjusted for the amount of work that the company puts into providing its clients with the best results. This way, you provide for costs of your practice and factor in profit that gives your practice sound financial status.

What Role Does Market Research Play in Pricing?

Market research assists with placing a product in the right competitive price range. Review the available information regarding the specific rates charged by other CPA firms in your locality as well as reviewing how your offering lineup matches with theirs. There is always room for services … Read More